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Terms & Conditions

We are so certain of the quality of our products that we offer Full 100% money back guarantee! If you are not completely satisfied with your purchase, you may return all unused product to us for your refund. This offer applies to all the products except P3. The reason behind this is that P3 is intended for good general immune system maintenance and all the other products in the Matrix range are designed to assist with a specific condition that requires correction. It is these conditions that are measurable by simply taking a series of blood tests that show clearly that the Matrix has done its job if a before and after test is entered into.

We reserve the right to initiate our own tests should any customer feel that the Matrix has not performed as expected because if the evaluation has been done using a combination of other supplements etc, then this can influence the true effectiveness of the Matrix product in question.

Returns should be post marked no more than 28 days from the date of purchase to qualify for this refund policy. If it is longer than 28 days, give us a call so we can give you a return authorization. Call with any questions. 0870 080 2993 Monday - Friday 9:00 am - 6:00 pm. Upon receipt and processing of your return, a refund will be made by issuing a company cheque as we do not keep credit card details on file for security reasons.